Venice Outdoor Sofa Suite 3+2 With Coffee Table
Width | Depth | Height |
---|
Outdoor Fabric
Why Outdoor Fabric? Outdoor Fabric is Water resistant, Easy to clean, Machine washable
This product may possess physical and technical attributes that form part of the natural characteristics of this material. Such features may include, but are not limited to: Colour variation, Texture variation, Fabric density, Tensile strength, Pilling propensity, Abrasion resistance, Colour fastness
- Remove all throws and accessories before cleaning
- Remove any loose dirt and particles with a dry cloth or soft vacuum attachment
- Apply an outdoor fabric cleaning solution such as Guardsman Weather Defence Fabric Protector and use as directed
- Alternatively, prepare a mild cleaning solution consisting of approximately 2 teaspoons of ph-neutral soap with 1 litre of water
- Spray the solution on all fabric surfaces and allow to soak for 5 minutes
- Clean with a soft-bristled brush, moving in one direction only
- Rinse off thoroughly with a clean, wet cloth to remove any excess detergent and allow to dry naturally
- For machine washable cushion covers: remove covers carefully (see ADDITIONAL TIPS below) and place in a cold-water, gentle cycle with regular washing detergent
- Once machine-washed, allow the cushion covers to dry naturally before attempting to put the covers back on
- Repeat the cleaning process every 2-3 months, depending on the furniture’s level of use
Before applying any cleaning agent, including recommended agents, test in a small out of the way area | |
To remove fabric covers, unzip the cover fully, fold the cushion in half to allow the opening some slack and gently pull out | |
Take care when removing cushion covers | |
A quick solution of jammed zipper is WD-40 sprayed onto a cotton bud, simply apply to the teeth of the zipper, paying special attention to the zipper tab | |
Turn covers inside out to protect the zippers while cleaning | |
When putting the covers back on (once dry), leave them unzipped, take a seat and allow the foam some time to work it’s way back into the cover before zipping up | |
Wipe down surfaces regularly to prevent buildup of excess dirt, dust, salt or chlorine, which may lead to damage | |
Blot liquid spills and stains immediately | |
Wipe down surfaces from seam-to-seam using only a light pressure to avoid colour lifting and to prevent stains from getting embedded due to vigorous cleaning | |
Clean the entire surface area of the upholstery to avoid water rings and stains | |
Keep cushions out of heavy rain, clean spills immediately using the correct cleaning method and remove excess moisture | |
Prop wet cushions on their sides to allow easy and efficient drainage | |
Always allow outdoor furniture to air-dry completely before use | |
Where applicable, fluff and rotate cushions regularly to maintain shape and increase longevity | |
Cover furniture when not in use to prevent damage from inclement weather, leaf mulch, sap and wildlife | |
Consider furniture placement and avoid areas that are likely to cause excessive build up of corrosive materials |
Zippers are fragile and force should never be used when opening | |
Do not remove the Dacron mesh lining from the foam | |
Zippers may catch on to the Dacron lining, resulting in a jammed zipper | |
When putting the covers do not immediately zip up | |
Do not dry-clean, tumble-dry or wring-dry cushion covers or foam as this may cause damage | |
Don’t rub - only a light pressure | |
Don’t allow upholstery to stay wet | |
Do not use a hair dryer or heater to dry upholstery | |
Prolonged outdoor use in extreme weather conditions is not recommended |
Powder Coated Aluminium
Why Powder Coated Aluminium? Powder Coated Aluminium is Highly durable, Lightweight, Easy to clean, Rust proof, UV, fade and weather resistant, Environmentally-friendly, Low maintenance
This product may possess physical and technical attributes that form part of the natural characteristics of this material. Such features may include, but are not limited to: Colour variation, Texture variation, Blemishes, Abrasion resistance, Colour fastness, Scent
How to clean powder coated aluminium
- Remove all objects and items before cleaning
- Wipe away any light dust and particles with a dry microfiber cloth
- Wipe off any sticky marks or stubborn spots with a damp wet cloth or soft-bristled brush
- Prepare a mild cleaning solution consisting of approximately 2 tablespoons of ph-neutral soap with 1 litre of water
- Apply to a clean microfibre cloth and wipe down all surfaces
- Rinse off thoroughly with clean water to remove any excess detergent
- Use a soft, clean cloth to wipe down all surfaces and allow to dry naturally
- Repeat the cleaning process every 3-6 months, depending on the furniture’s level of use
How to remove hard-water stains
- Prepare a solution of equal parts white vinegar and distilled water
- Spray the solution directly on to the stain and allow to sit for 10-15 minutes
- Rinse thoroughly with a clean, wet cloth to ensuring all residue has been removed
- If the scaling has only been slightly lifted, repeat steps 2 and 3 to allow the stain more time to soak
- If successful, allow to air dry completely before use, otherwise proceed to the next step
- Prepare a paste consisting of 3 parts baking soda, 1 part distilled water and a few drops of white vinegar
- Apply the paste to a clean sponge and gently scrub the stain
- Apply more paste directly on to the stain and allow to sit for 15 minutes
- Rinse thoroughly with a clean, wet cloth to ensuring all residue has been removed
- Re-apply the paste for a second time if required
Before applying any cleaning agent, including recommended agents, test in a small out of the way area | |
Wipe down surfaces regularly to prevent buildup of excess dirt, dust, salt or chlorine, which may lead to spotting and staining | |
Cover furniture when not in use to prevent damage from inclement weather, leaf mulch, sap and wildlife | |
Consider furniture placement and avoid areas that are likely to cause excessive build up of corrosive materials | |
When using white spirits, cleaning should be carried out in shade and during cooler temperatures using a soft cloth and gentle wiping only | |
It is recommended that prior to cleaning, a small non-visible area of the powder coated article be tested to ensure that no visual color change or damage will occur |
Wipe down surfaces regularly to prevent buildup of excess dirt, dust, salt or chlorine, which may lead to spotting and staining | |
Don’t hose down your furniture during periods of extreme heat | |
Prolonged outdoor use in extreme weather conditions is not recommended | |
Do not under any circumstances use strong solvents such as thinners or solutions containing chlorinated hydrocarbons, esters or ketones | |
Abrasive cleaners or cutting compounds should not be used | |
Interpon Powder Coatings recommends nothing stronger than white spirits to assist with stubborn stains such as hard water spots / calcium stains |
Frosted Glass
Why Frosted Glass? Frosted Glass is Highly durable, Easy to clean, Tempered safety glass, Luxurious finish
This product may possess physical and technical attributes that form part of the natural characteristics of this material. Such features may include, but are not limited to:
How to clean frosted glass
- Remove all objects and items before cleaning
- Wipe away any light dust and particles with a dry microfiber cloth from both sides of the glass
- Wipe off any sticky marks or stubborn spots with a damp wet cloth or soft-bristled brush
- Use an ammonia-based product and spray onto the entire glass surface
- Wipe down thoroughly with a clean, dry microfiber cloth or newspaper - moving in one direction only
- Repeat the previous step with an additional clean, dry microfiber cloth until all excess liquid has been wiped dry
- Repeat the cleaning process every 1-2 months, depending on the furniture’s level of use
How to clean oil based stains from frosted glass
- Mix 1 tablespoon of detergent such as Fairy Liquid Detergent and 1 tablespoon of baking soda with 2 cups of boiling water
- Apply to the stained area and allow to sit for a few minutes
- Wipe down in one direction only with a clean microfibre cloth
- Remove excess water and white streaks with a paper towel, dampened with a little lemon juice, in one direction only
Before applying any cleaning agent, including recommended agents, test in a small out of the way area | |
Tempered glass has been hardened to resist breakage In the event of breakage, caution should always be exercised | |
Avoid prolonged exposure to direct sunlight | |
Use table cloth or other shade options to protect from direct sun for prolonged time | |
Use coasters, placemats and heat mats as appropriate to increase longevity | |
Always use a chopping board when cutting food items as a knife can cause damage to the surface | |
Cover furniture when not in use to prevent damage from inclement weather, leaf mulch, sap and wildlife | |
Consider furniture placement and avoid areas that are likely to cause excessive build up of corrosive materials | |
Wipe down regularly to avoid excessive build up of corrosive materials | |
Avoid placing right next to glass fences and/or large bodies of water due to possible magnified sunlight | |
Keep glass dry on sunny days to minimise temperature variation in surface |
By no means should it be considered unbreakable or scratch-proof | |
Don’t hose down furniture during periods of extreme heat | |
Don’t leave oil-based items on frosted glass surfaces | |
Don’t drop hard or heavy items on to the surface | |
Don’t use your tabletop as a food preparation surface | |
Don’t apply glass cleaner to painted or frosted glass | |
Prolonged outdoor exposure in extreme weather conditions is not recommended | |
Avoid placing furniture in environments that may cause UV damage when magnified by surfaces such as glass (including glass balustrades, glass panels) |
Teak Wood
Why Teak Wood? Teak Wood is Highly durable, Low maintenance compared to other types of wood, Aesthetic appeal, Comfortable to touch even on hot days, Decay resistant, Harvested from sustainably managed plantations
This product may possess physical and technical attributes that form part of the natural characteristics of this material. Such features may include, but are not limited to: Colour variation, Grain variation, Texture variation, Blemishes, Releases natural oil. Please note, Teak Stains on Cushion - Due to teak's water-resistant nature and abundance of natural oils and silicates, its weathering process involves the surfacing of oil. This natural teak oil has the potential to stain outdoor cushions placed atop teak furniture. It's important to note that oil surfacing is an inherent, recurring process that cannot be avoided., If left uncovered, untreated teak will slowly fade and begin to acquire a beautiful silvery-grey patina typical of untreated teak
- Remove all objects and items before cleaning
- Wipe away any light dust and particles with a dry microfiber cloth
- Apply a hardwood cleaner such as Goldencare or Guardsman Teak & Hardwood Cleaner and use as directed
- Alternatively, prepare a mild cleaning solution consisting of approximately 2 teaspoons of ph-neutral soap with 1 litre of water and spray onto the surface, paying special attention to sticky marks or stubborn spots
- Wipe down thoroughly with a clean, dry microfiber cloth or soft-bristled brush
- Wipe down the teak furniture periodically with a clean, dry cloth to remove excess oil residue and prevent it from accumulating.
- Ensure adequate ventilation around the teak furniture to promote airflow and allow any released oils to dissipate more quickly.
- Apply a hardwood polish or wax with a quality oil such as Guardsman Teak & Hardwood Protector
- Repeat the previous step with an additional clean, dry microfiber cloth until all excess liquid has been wiped dry
- Repeat the cleaning process every 1-2 months, depending on the furniture’s level of use
- Stains caused by teak oil on fabric can be remedied with either soap and water or a specialized eucalyptus-based cleaner.
We reccommend using Goldencare Teak Cleaner, Protector and TeakShied OR Guardsman Care products for all teak, eucalyptus and timber furniture | |
Place a barrier between the teak furniture and nearby surfaces, such as using a protective layer or fabric cover to prevent direct contact and potential staining. | |
Ensure adequate ventilation around the teak furniture to promote airflow and allow any released oils to dissipate more quickly. | |
Before applying any cleaning agent, including recommended agents, test in a small out of the way area | |
Wipe down surfaces regularly to prevent buildup of excess dirt and dust, which may lead to damage | |
Use coasters, placemats and heat mats as appropriate to increase longevity | |
Always use a chopping board when cutting food items as a knife can cause damage to the surface | |
Cover furniture when not in use to prevent mold or damage from inclement weather, leaf mulch, sap and wildlife | |
Consider furniture placement and avoid areas that are likely to cause excessive build up of corrosive materials | |
Regular maintenance is recommended to assist in the protection and enhancement of wooden furniture. |
Do not use your tabletop as a food preparation surface | |
Prolonged outdoor use in extreme weather conditions is not recommended | |
Do not use a polypropylene based cleaner | |
The use of varnish and oil (especially linseed oil) on teak furniture is NOT recommended. |
Standard Warranty
Living Unlimited's Standard Warranty is subject to the product being cared for in accordance with the relevant care and maintenance guides. Materials and components that form part of your product are warranted against failure due to material and manufacturing faults, as outlined in the table below.
Coverage | Period | |
---|---|---|
Outdoor Fabric | Coverage of outdoor fabric as a result of a manufacturing or material defect, except where stated in Exclusions. | 2 Years |
Aluminium Frame | Loss of structural integrity to the frame as a result of a manufacturing or material defect, except where stated in Exclusions. | 5 Years |
Glass | Loss of structural integrity to the glass as a result of a manufacturing or material defect, except where stated in Exclusions. | 1 Years |
Foam | Loss of resilience to the foam as a result of a manufacturing or material defect, except where stated in Exclusions. Note: Foam will soften over time and shape to the user as a result of normal wear and tear. | 2 Years |
Soft Components | Failure of soft components including zippers, threading and stitching as a result of a manufacturing or material defect, except where stated in Exclusions. | 2 Years |
Hard Components | Failure of hard components including ceramic, legs, hardware, fixtures and fasteners as a result of a manufacturing or material defect, except where stated in Exclusions. | 2 Years |
Teak Timber | Loss of structural integrity to any wooden components as a result of a manufacturing or material defect, except where stated in Exclusions. Please note: paint or any products with polyurethane are not recommended, as application of these products will void the warranty. | 1 Years |
How to Lodge A Claim
Our Customer Support Team are able to assist with any issues you may experience with your purchase. To lodge a claim, please notify Living Unlimited of the defect within 7 days of the defect occurring by email to [email protected].
The following details will be required when lodging a claim for assessment:
- Your order number
- A list of the product/s or component/s affected
- A description of the defect that has occurred
- Photographs showing the location of the defect on the product/s or component/s, as well as a close up photo showing the issue in detail
At times, further information may be required to accurately assess a claim. In order to expedite this process, please respond promptly to all requests made by our Customer Support Team.
Living Unlimited reserves the right to determine whether a part has failed due to a defect or wear and tear and whether a product or component should be repaired or replaced. Any repair or replacement under this warranty is limited to the defective part/s only.
Warranty Exclusions
Living Unlimited's Standard Warranty does not apply to products sold as seconds, floorstock or clearance, repaired products, or products with a defect which has been drawn to the customer’s attention before purchase. Additionally, the following warranty exclusions will apply if the product or component:
- has not been directly purchased through Living Unlimited
- is no longer located in Australia
- has been modified or repaired without prior authorisation
- has had tags or serial numbers removed
- has been mishandled or used inappropriately, or in a manner which may be deemed abnormal to its prescribed use
- has not been properly cared for and maintained
- has become defective or damaged due to pets
- has become defective or damaged due to spills including acid, solvent, dyes and other corrosive materials
- has become defective or damaged as a result of fading, burns, bleaching, stains or UV damage by way of sunlight, chemicals, other materials or other natural phenomena (unless stated otherwise)
- has become defective or damaged due to misuse, commercial use, improper handling or in a manner which is greater than, or exceptional to normal domestic use
Defects which arise as the result of normal wear and tear will not be covered. Any defect which has already been explained or described at the point of purchase will not be covered. Characteristics and properties of natural materials including leather, fabric, timber, stainless steel and aluminium among others are not considered to be defects, and form part of this exclusion.
This warranty is not transferable. It is limited to the original purchaser specified in the original sales order at the original delivery address.
To benefit under this warranty, the purchaser must formalise a claim with Living Unlimited in writing, clearly describing the issue within 7 days of the defect occurring.
Australian Consumer Rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Please visit https://consumer.gov.au/consumers-and-acl for more information.
-
Alexandria 614-618 Botany Rd Alexandria NSW 2015
This product is not on display at our Alexandria store.
-
-
-
Casula Shop 23B Crossroads Homemaker Centre Cnr Beech Road & Camden Valley Way Casula NSW 2170
This product is not on display at our Casula store.
-
Dandenong 90 Frankston-Dandenong Rd Dandenong VIC 3175
This product is not on display at our Dandenong store.
-
Mount Waverley 27 Hardner Rd Mount Waverley VIC 3149
This product is not on display at our Mount Waverley store.
-